SonoTone Strings a division of AVN Systems LLC

This website is operated by SonoTone Strings a division of AVN Systems LLC.  As referred to herein the terms “we”, “us” and “our” refer to SonoTone Strings a division of AVN Systems LLC. Any use of this website, including the purchase of any products offered for sale herein are conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By accessing this site and/ or purchasing products from us, directly or through any third-party fulfillment services such as amazon.com you engage constitutes our “Service” and you therefore agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.  By accessing or using any part of the site, you agree to be bound by these Terms of Service and it will be assumed that you have read them. If you do not agree to all the terms and conditions of this agreement, then you shall discontinue accessing the website or using any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


As to any sale of our product(s) to you through amazon.com please see all terms of service found at: Amazon Terms and Conditions. To the extent that any terms contained herein contradict the terms of service or policies of amazon.com’s relevant terms of service shall control.


If you order product(s) from us through this website our commencement of delivery of such product(s), or our acceptance of your payment, whichever occurs first, shall constitute acceptance by us of this a Purchase Order by you which is subject to these terms and conditions.  All shipping shall be at the cost of the purchaser at such cost as shall be set forth and designated on this site when you complete any transaction using this website.  You shall bear all risk of loss related to any product(s) once any such product(s) are delivered by us to any common carrier to be shipped to you.


Return Policy:  Except for products which have manufacturer’s defects, to the extent that you are a consumer and are dissatisfied with any product(s) purchased through this website, we shall issue a refund to you for any product that is returned to us, shipping to be paid by you, within 30 days of the product(s) purchase for any reason, provided that, the product(s) is/are in an in an unused, unopened and new re-saleable condition. Such refund shall be limited to one refund event per customer per product line.  In the event of manufacturer defects related to any product(s) purchased through this website, replacement product(s) shall ship at our expense upon receipt of your returned product(s) and our verification that our product(s) suffer manufacturing defects.

To the extent that you are a business vendor/reseller of our product(s) all sales are final except for manufacturer defective product(s), unless otherwise agreed to by us in writing.

Please contact sales@sono-tone.com for all product return(s) information and questions.


We shall not be liable for any failure to perform due to any cause beyond our reasonable control and without their fault or negligence. Such causes include, but are not limited to, acts of God or of the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, terrorism, quarantine restrictions, strikes, freight embargoes, and unusually severe weather.


From time to time we may update this Site and these Terms however we have no obligation to update any information on our site. You agree to review these Terms periodically to ensure that you are familiar with the most recent version.  We are not responsible if information made available on this site is not accurate, complete or current.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.  We shall not be liable to you or to any third-party for any modification to this Site or any Product(s), price change, suspension or discontinuance of the Service. Prices for our products are subject to change without notice.

We reserve the right to refuse any order you place with us.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.  Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).  We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.   We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.  We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.  You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.  You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose.  In no case shall SonoTone Strings a division of AVN Systems LLC  our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless SonoTone Strings a division of AVN Systems LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.  These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


This all disputes regarding the purchase of product(s) from us, or any and all other disputes or claims related to this website shall be governed and construed according to the internal laws of the Commonwealth of Massachusetts without regard to conflict of laws principles. Any cause of action, claim, suit or demand by you allegedly arising from or related to this website, any product(s) sold by us, or ordered by you, or the relationship of the parties shall be brought exclusively in a court situated in the Commonwealth of Massachusetts, County of Suffolk. Both parties hereby irrevocably submit to the exclusive jurisdiction of said court and consent to venue therein.


Questions about the Terms of Service should be sent to us at sales@sono-tone.com

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